Acceptable Use Policy

Last updated: July 22, 2026

This Acceptable Use Policy (the “Policy”) governs use of the Blinker platform and Services and is incorporated into the Master Services Agreement. Client is responsible for ensuring that its employees, agents, and subcontractors comply with this Policy. Capitalized terms not defined here have the meanings given in the Agreement.

1. General Standard

Client will use the Services only for its lawful, internal business purposes, in compliance with the Agreement, this Policy, and all applicable laws. Client is responsible for all activity that occurs under its accounts.

2. Prohibited Uses

Client will not, and will not permit any user to:

• use the Services in violation of any law, including consumer-protection, telemarketing, warranty, insurance, lending, or privacy laws, or the Telemarketing & TCPA Compliance Addendum;
• contact any Consumer without the consents and authorizations required by law, or after the Consumer has opted out;
• upload, store, or transmit data that Client is not authorized to process, or that is unlawful, infringing, defamatory, or harmful;
• make false, deceptive, or misleading statements to Consumers, or impersonate any person, company, dealer, manufacturer, or government agency;
• infringe or misappropriate any intellectual-property or privacy right;
• introduce malware or any harmful code, or interfere with or disrupt the integrity, security, or performance of the Services;
• attempt to gain unauthorized access to the Services, other accounts, or Blinker systems, or probe, scan, or test their vulnerability;
• reverse-engineer, decompile, copy, or create derivative works of the Services, or access the Services to build a competing product;
• scrape, harvest, or use automated means to extract data from the Services except through features Blinker provides;
• resell, sublicense, or provide the Services to any third party except as expressly permitted;
• impose an unreasonable or disproportionately large load on the Services, or circumvent usage limits or security controls; or
• use the Services to send unsolicited or unlawful communications or to facilitate any of the above.

3. Data & Consumer Protection

3.1 Client will submit and process Consumer data only where it has a lawful basis and the necessary notices and consents, and only for the purposes permitted by the Agreement and the Data Processing Addendum.

3.2 Client will promptly honor Consumer opt-outs and privacy requests and will not use the Services to retain or re-contact Consumers who have opted out.

4. Security & Access

4.1 Client will keep credentials confidential, use strong authentication, grant access only to authorized personnel on a least-privilege basis, and promptly deactivate access for anyone who no longer needs it.

4.2 Client will promptly notify Blinker at support@blinker.com of any suspected unauthorized access, account compromise, or security incident involving the Services.

5. Integrations & Third Parties

Client is responsible for any dialer, CRM, telephony, messaging, or other system it connects to the Services, and for the acts and omissions of its agents and subcontractors, as if they were Client's own.

6. Enforcement

Blinker may investigate suspected violations and may suspend or terminate access, remove offending data, or take other action it deems appropriate, without liability, to protect the Services, Consumers, or third parties. Blinker will use reasonable efforts to notify Client where practicable, except in urgent cases. A violation of this Policy is a material breach of the Agreement.

7. Changes

Blinker may update this Policy from time to time by posting a revised version. Continued use of the Services after a change takes effect constitutes acceptance of the updated Policy.

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